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Marketing Glossary· Heatmap

What is a Heatmap in Marketing?

By Nikhil Sharma · Updated 1 November 2026 · Marketing Glossary
Definition

Heatmap is a visual report that uses colour to show where visitors click, move and scroll on a page — revealing how people actually behave rather than how you assume they do.

What is a heatmap?

A heatmap overlays colour on your page — hot (red) where there’s most activity, cool where there’s least — so you can see at a glance what draws attention and what gets ignored. It turns raw behaviour into a picture anyone can read.

The main types

  • Click maps — where people click (and where they click that isn’t clickable).
  • Scroll maps — how far down the page people actually get.
  • Move maps — where cursors travel, a rough proxy for attention.

Why it matters

Heatmaps are a core conversion rate optimization tool: they show why a page under-performs — a buried CTA, a false bottom where people stop scrolling, distractions stealing clicks. Pair them with A/B testing to turn observations into tested improvements.

Related terms
CROConversion RateA/B TestingLanding PageBounce Rate
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Written & reviewed by Nikhil Sharma
Founder, Fabulous Media
Nikhil has led growth for 850+ brands across 35 nations since 2008. Fabulous Media is an invitation-only growth agency that reports on pipeline and revenue, not vanity metrics. Meet the team · Request an invite.

Questions, answered

A heatmap is a visual report that uses colour to show where visitors click, move and scroll on a web page. It reveals how people actually interact with a page, making behaviour patterns easy to see at a glance.

Mainly conversion rate optimization — diagnosing why a page underperforms by showing ignored content, buried calls to action, distracting clicks and where people stop scrolling. They're often paired with A/B testing.

The common types are click maps (where people click), scroll maps (how far down people read), and move maps (where cursors travel, a rough proxy for attention).

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